Terms and Conditions

Returns

We guarantee to refund any item you are not completely happy with when you return it to us in saleable condition within 14 days of receipt. Refunds will be credited to your original method of payment. Please also note that items must be returned with all of the labels and tickets intact.

 

Delivery Times

Please note that delivery time for standard orders within Canada is currently 4-5 working days. However, sometimes during sale periods or other busy periods, deliveries may take longer. If you have not received your delivery within seven working days, please contact our Customer Service department. Deliveries genearlly take approximately 1-2 weeks, but can take longer.

 

Minor Variaton


Please note that while every effort is made to 100% replicate the accent button and braid (headdresses),these may differ slightly from what is pictured. Due to the variant nature of fur, there may be slight variations in colour for the vintage fur products.


News

 2010/09/07
Headmistress graces the pages of ElleCanada once again. Blink and you might miss it, but ElleCanada has featured the Trout Lake hippie stretch band in the October 2010 issue. Thanks ElleCanada!
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Headmistress FW2010 Lookbook All products now available for order online. In-stores soon. Photography: Sian Melton Thanks to Sara and Keri for sweating profusely in fur in the middle of July for the sake of these photos!
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