We guarantee to refund any item you are not completely happy with when you return it to us in saleable condition within 14 days of receipt. Refunds will be credited to your original method of payment. Please also note that items must be returned with all of the labels and tickets intact and with the original invoice. Returns will be credited for the principal value of the product. All shipping charges are the responsibility of the customer.
Please note that delivery time for standard orders within Canada is currently 4-5 working days. However, sometimes during sale periods or other busy periods, deliveries may take longer. If you have not received your delivery within ten working days, please contact our Customer Service department. International deliveries genearlly take approximately 1-2 weeks, but can take longer.
Please note that while every effort is made to 100% replicate the accent button and braid (headdresses),these may differ slightly from what is pictured. Due to the variant nature of fur, there may be slight variations in colour for the vintage fur products.
Headmistress ("us", "we", or "our") operates www.loveheadmistress.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, postal address and phone number ("Personal Information").
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
As you browse Headmistress' website, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partners then enable us to present you with retargeting advertising on other sites based on your previous interaction with Headmistress. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of targeted advertising.
Links To Other Sites
Headmistress has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services.